All participants have the right to courteous, dignified and reliable delivery of service.  Participation in the Veterans Court program is voluntary.  Participants will be informed of changes in the program, rules and policies as early as possible.  Client participation and feedback in the program is encouraged.  All participants have the right to file a complaint through the grievance process without penalization. (see Appendix for Grievance Policy and Reporting Forms).   Equal treatment and services will be delivered without regard to race, color, sex, sexual orientation, religion, national origin, ancestry or physical disability.

Disclaimer: Please contact a Veterans Court team member for official information related to the information above.